Customers

Customers play a pivotal role in the transaction process through Asyncpay, serving as the entities that engage in transactions with your business. When a checkout process is initiated, either via the SDK or the API, customers are automatically created.

During a payment request, a customer is either newly created to link to that specific transaction or associated with an existing customer record within your business. Customers are uniquely identified by their emails or customer IDs, ensuring efficient tracking and management.

Through the Asyncpay dashboard, you gain comprehensive visibility into your customers and their payment activities. This holistic view includes insights into all their payment attempts and the payment channels they utilize to transact with your business. Additionally, you can access real-time assessments of their payment endeavors, empowering you with valuable data to make informed decisions and optimize your payment processes.

With Asyncpay's customer-centric features, you can stay informed and engaged with your customers, fostering stronger relationships and enhancing overall payment experiences.